Privacy Policy

1. Our approach

Hokkaido Outdoor Organization ("we", "us") recognises the importance of the personal information entrusted to us by visitors to this website. We comply with the laws and regulations governing the protection of personal information, and we take care in how we collect, use and manage it.

2. Information we collect

When you submit our booking form or contact form, we collect your name, your name in katakana or Roman letters, date of birth, country or region, phone number, email address, preferred language for correspondence, preferred date, number of participants, the area where you are staying, and any other information you enter into the form.

3. How we use it

We use the personal information we collect for the following purposes.

- To confirm, arrange and finalise your booking

- To respond to your enquiry

- To send you important information about your participation, such as whether an activity will run

- As reference material for improving the quality of our service

4. Disclosure to third parties

We do not provide personal information to third parties without your consent, except where required by law.

5. Managing personal information

We manage the personal information we collect appropriately and work to prevent leakage, loss or damage. Once information has served its purpose, we dispose of it appropriately.

6. Use of external services

This website may use external services to process form submissions and to understand how the site is used. Information handled by those services is subject to their own privacy policies.

7. Disclosure, correction and deletion

If you ask us to disclose, correct or delete your personal information, we will verify your identity and respond promptly.

8. Contact

For questions about how we handle personal information, please use the contact details at the bottom of this page.

9. Changes to this policy

This policy may be revised without notice in response to changes in the law or in how we operate. Any revision takes effect once it is published on this page.